Privacy Policy

The Tan Hub Limited – Privacy Policy

Contact details

Post

The Tan Hub Limited, Shop Unit 92, Sir Williams Court, 198 Hall Lane, MANCHESTER, , M23 1WA.

Telephone

Need to add

Email

hello@thetanhub.co.uk

What information we collect, use, and why

We collect or use the following information to provide services and goods.

• Names and contact details
• Addresses
• Date of birth
• Purchase  or account history
• Payment details (including card or bank information for transfers and direct debits)
• Health  information (including dietary requirements, allergies and health conditions)
• Health and safety information
• Account information
• Information relating to loyalty programmes
• Identification documents
• Information relating to compliments or complaints

We also collect or use the following special category information to provide services and goods. This information is subject to additional protection due to its sensitive nature:

• Health information

We collect or use the following information for the operation of customer accounts.

• Names  and contact details
• Addresses
• Payment details (including card or bank information for transfers and direct      debits)
• Purchase history
• Account  information, including registration details
• Marketing  preferences

We also collect or use the following special category information for the operation of customer accounts. This information is subject to additional protection due to its sensitive nature:

• Health information

We collect or use the following information for service updates or marketing purposes:

• Names and contact details
• Addresses
• Marketing preferences

Lawful bases and data protection rights

Under UK data protection law, we must have a “lawful basis” for collecting and using your personal information. There is a list of possible lawful bases in the UK GDPR. You can find out more about lawful bases on the ICO’s website.

Which lawful basis we rely on may affect your data protection rights which are set out in brief below. You can find out more about your data protection rights and the exemptions which may apply on the ICO’s website:

• Your right of access - You have the right to ask us for copies of your      personal information. You can request other information such as details      about where we get personal information from and who we share personal      information with. There are some exemptions which means you may not      receive all the information you ask for. You can read more  about this right here.
• Your right to rectification - You have the right to ask us to correct      or delete personal information you think is inaccurate or  incomplete. You can read more  about this right here.
• Your right to erasure - You have the right to ask us to delete your personal information. You can read more      about this right here.
• Your right to restriction of processing - You have the right to ask us      to limit how we can use your personal information. You can read more      about this right here.
• Your right to object to processing - You have the right to object to      the processing of your personal data. You can read more  about this right here.
• Your right to data portability - You have the right to ask that we      transfer the personal information you gave us to another organisation, or      to you. You can read more      about this right here.
• Your right to withdraw consent – When we use consent as our lawful      basis you have the right to withdraw your consent at any time. You can read more  about this right here.

If you make a request, we must respond to you without undue delay and in any event within one month.

To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.

Our lawful bases for the collection and use of your data

Our lawful bases for collecting or using personal information to provide services and goods are:

• Consent  - we have permission from you after we gave you all the relevant      information. All of your data protection rights may apply, except the  right to object. To be clear, you do have the right to withdraw your consent at any time.

Our lawful bases for collecting or using personal information for the operation of customer accounts are:

• Consent  - we have permission from you after we gave you all the relevant      information. All of your data protection rights may apply, except the      right to object. To be clear, you do have the right to withdraw your consent at any time.

Our lawful bases for collecting or using personal information for service updates or marketing purposes are:

• Consent - we have permission from you after we gave you all the relevant  information. All of your data protection rights may apply, except the  right to object. To be clear, you do have the right to withdraw your consent at any time.

Where we get personal information from

• Directly from you
• CCTV footage or other recordings

How long we keep information

We will securely destroy your information after 6 years of ceasing to be a customer/

How to complain

If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice.

If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO.

The ICO’s address:           

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113

Website: https://www.ico.org.uk/make-a-complaint